Your ticket

Your ticket dashboard
Order owner: You can log into your ticket dashboard here using the email address you used to place your order.  A login link will be sent to this email. Y...
Wed, 18 Sep, 2024 at 5:11 PM
Your ticket reference
Your ticket reference is the alphanumeric code associated with your Web Summit Vancouver ticket. You can use this code to log into your mobile app, where yo...
Wed, 18 Sep, 2024 at 5:12 PM
Your ticket
You will find your ticket in the Web Summit Vancouver 2025 mobile app, which will be released closer to the event.  Your ticket will appear as a QR code, w...
Tue, 24 Sep, 2024 at 10:24 AM
Reassigning your ticket
Please login into your ticket dashboard using the email address associated with your ticket. We will send a login link to this email. Once logged into t...
Wed, 18 Sep, 2024 at 5:14 PM
Download your invoice
Order owners can access ticket invoices from the Web Summit Vancouver ticket dashboard. If you are not the order owner and require a copy of the ticket ...
Wed, 18 Sep, 2024 at 5:14 PM
Our refund policy
In accordance with the terms and conditions, you can receive a full refund if you request to cancel your ticket within 14 days of booking your ticket. We ha...
Tue, 24 Sep, 2024 at 10:23 AM
Ticket reselling policy
Any form of reselling tickets does not comply with our terms and conditions. Where there has been any resale or attempted resale of any tickets (or any othe...
Wed, 18 Sep, 2024 at 5:18 PM